Jess On The Beats

Cancellation Policy Your appointments are very important to us, and we understand that schedule adjustments may be necessary. To ensure the best experience for all clients, please review our updated cancellation policy, which applies to both in-studio and house call appointments. Cancellation Notice: We respectfully request at least 24 hours’ notice for any cancellations or rescheduling. This allows us to accommodate other clients and maintain quality service. Late Cancellations (Less Than 24 Hours’ Notice): Cancellations or rescheduling requests made within 24 hours of the appointment will result in a 50% charge of the scheduled service fee. No-Shows: Clients who fail to show up without notice will be charged 100% of the scheduled service fee. For house calls, if the client is not present or reachable within 15 minutes of the scheduled time, the appointment will be considered a no-show. Late Arrivals: If you arrive more than 15 minutes late, we may need to reschedule your appointment, and a late cancellation fee may apply. For house calls, this applies to the client’s availability at the service location. Travel Considerations (House Calls Only): If travel has already commenced or been completed before a cancellation, a non-refundable travel fee may apply, even with proper notice. Exceptions: We understand that life happens. In cases of emergency, exceptions may be made at the esthetician’s discretion on a case-by-case basis. Timing Reminder: Please plan accordingly. Full services typically take 45–50 minutes, depending on the look requested. We truly value your time and ours. These policies help us deliver the highest level of service. Thank you for your understanding and continued support.